Dynamic Instance Queuing (DIQ) is a promising technique to optimize resource management during business process execution. It is domain-independent, does not require any predefined knowledge, and can be applied complementary to other optimization strategies. It represents a compromise between a non-optimized process execution and comprehensive business process redesign approaches which require a lot of time, money and knowledge. This paper reports on practical experiences and lessons learned in applying, implementing, and deploying a runtime-based resource optimization approach such as DIQ. In addition to new concepts such as handling multiple resources and several optimizations, an extensive application of the DIQ approach in a real-world scenario from the service domain is presented.

Top